Privacy Policy

SHAI Systems
Effective Date: January 1, 2026

At SHAI Systems (“SHAI,” “we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, or interact with our online services. By using our website or services, you agree to the terms outlined below.

1. Information We Collect

1.1 Personal Information

When you contact us, request information, or engage with our services, we may collect:

-Name

-Email address

-Phone number

-Business name and related business details (when applicable)

1.2 Log & Device Data

Our servers may automatically collect certain information, including:

-IP address

-Browser type and version

-Referring and exit pages

-Date and time of visits

-Pages viewed and interactions on the site

This information is used for security, analytics, and improving user experience.

2. How We Use Your Information

2.1 We may use your information to:

-Respond to inquiries and provide requested services

-Schedule consultations, demos, or onboarding calls

-Send administrative messages, confirmations, and service updates

-Improve our website, services, and customer experience

-Send emails or SMS messages related to inquiries or services only when you have explicitly opted in

-Protect the rights, property, and safety of SHAI Systems and others

-Comply with applicable laws and regulations

2.2 SMS Messaging & Communications

If you provide your phone number and explicitly opt in, SHAI Systems may send SMS (text) messages related to your inquiry or services. These messages may include appointment confirmations, scheduling messages, follow-ups, onboarding information, and service updates.

-Message frequency varies

-Message and data rates may apply

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

SHAI Systems does not sell, rent, or share mobile phone numbers or SMS consent data with third parties for marketing or promotional purposes. Mobile information is used solely for customer-requested communications and service coordination.

3. Information Sharing & Disclosure

3.1 No Selling or Trading

We do not sell, rent, or trade your personal information.

3.2 Service Providers

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors or service providers strictly for operational support (such as customer service or technical support).
Text messaging opt-in data and consent are never shared with third parties.

3.3 Legal Requirements & Safety

We may disclose information if required by law, legal process, or to protect the rights, property, or safety of SHAI Systems, our users, or others.

4. Data Security

We use industry-standard safeguards, including encryption, access controls, and secure systems, to protect your information. While we take reasonable measures to safeguard your data, no method of transmission or storage is 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality, analyze performance, and improve user experience. You may control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

6. Links to Third-Party Websites

Our website may contain links to third-party websites that we do not control. This Privacy Policy does not apply to those websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

SHAI Systems
📞 888-357-5997